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Check-in
03Sept2025Select date
Check-out
04Sept2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Kaisaniemenkatu 3, Helsinki, Finland, 00100

Rooms & Amenities

Hotel Midpoint Helsinki offers guestrooms with laptop-friendly workspaces, air conditioning, and free WiFi. Each room includes a desk chair, electric kettle, and soundproofing. Some rooms have private entrances and flat-screen TVs. The bathrooms come with showers, hairdryers, and free toiletries.

Dining Options

The hotel has Meet Sally, an onsite restaurant serving international cuisine for breakfast, lunch, and dinner. Guests can also visit Roberts Coffee in the lobby for snacks and coffee. Cocktail hour is available in the evening.

Leisure & Facilities

Guests can use the hotel's gym and terrace during good weather. The property provides dry cleaning and laundry services. A 24-hour business center and express check-in/check-out are available.

Location & Transport

The hotel is in Kluuvi, a shopping district with Finnish design shops and the art deco Stockmann department store. It is across the street from the University of Helsinki Metro Station. Nearby landmarks include Ateneum (0.3 km), Old Market Hall (0.5 km), and the National Museum of Finland (1 km). Helsinki-Vantaa Airport is the nearest airport.

Services & Safety

The hotel offers free luggage service and complimentary WiFi. Safety features include fire extinguishers, smoke detectors, and a security system. The 24-hour reception assists with local calls and express services. The property welcomes guests of all sexual orientations and gender identities.

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Choose the Room

From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
Twin Room
Max:
2 persons
230 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Economy Twin Room without Windows
Max:
2 persons
230 sq. feet 
Bed options:
2 Single beds
Shower
Heating
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Single Room
Max:
1 person
155 sq. feet 
Bed options:
1 Single bed
Shower
Heating
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Check Dates & Room Rates

See what's available for your travel dates

Getting around

All Transportation Options at a Glance

City Centre
Helsinki1700 ft
Airports
Vantaa (HEL) 11.9 mi
Train
Helsinki Central Station1400 ft
Underground
University of Helsinki400 ft

Amenities

Thoughtfully designed amenities for a comfortable & memorable stay

General

  • Non-smoking property
  • Free Wi-Fi
  • Safe deposit box
  • Wheelchair access

Guest Parking

  • Electric kettle

Services

  • Room service

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre

Room features

  • Free Wi-Fi in rooms
  • Air conditioning

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Telephone
  • AM/FM alarm clock
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Location

Kaisaniemenkatu 3, Helsinki, Finland, 00100
Map view
Kaisaniemenkatu 3, Helsinki, Finland, 00100
Nearby
Church
Helsinki Cathedral
1900 ft
Museum
Ateneum
700 ft
Park
The Esplanadi Park
1600 ft
Art object
Equestrian statue of Marshal Mannerheim
1500 ft
University
University of Helsinki
1200 ft
Art object
The Three Smiths Statue
1500 ft
Aleksanterinkatu 52 B
Stockmann Department Store
1700 ft
Restaurants
Hesburger Fennia-talo
400 ft
Vuorikatu 14
Isabella Cafe
600 ft
Rautatieasema Kauppakuja
Fafa's
900 ft
Mikonkatu 8
Ravintola Factory Aleksi
1200 ft
Aleksanterinkatu 13 Floor 5
Rax Buffet
1200 ft
Aleksanterinkatu 11
Pizzarium
1200 ft
Aleksanterinkatu 9 Kluuvi shopping mall
Prik Hom
900 ft
Mikonkatu 8 5B-5C 00100
Robert's Coffee
1600 ft
Kaisaniemenkatu 3 Best Western Hotel Carlton

Guest Ratings & Reviews

Real Guest Experiences & Ratings
Guest reviews
5.0/10
based on 10 reviews
7.8
7.8/10 based on 549 reviews
Bryan
United States, June  2024
7.6/10

The hotel's location is excellent, making it convenient for an overnight stay with easy access to main attractions. The service was friendly and professional, accommodating minor requests. The dining experience at the restaurant downstairs was satisfying, providing fuel for a day of touring and shopping. While the rooms were only equipped with a non-rotating electric fan due to maintenance issues, the facilities were decent and the central location was a major plus.

Rooms
6.0
The rooms had limited cooling with only a non-rotating electric fan due to maintenance issues.
Service
8.0
The service was friendly, kind, and professional, accommodating minor requests.
Location
9.0
The hotel's prime location made it ideal for easy access to main attractions and public transport.
Dining
8.0
The dining experience at the restaurant downstairs was satisfying, fueling guests up for the day.
Facilities
7.0
Ann
United States, March  2024
7.4/10

I had a mixed experience at Carlton Hotel. The rooms were very different in size, but my room was neat, warm, and cozy thanks to the hotel's effort. However, it was not warm enough at times. The service, although they refused tips and were exceptionally helpful, fell short occasionally due to staff absences. The location was a strong point, being just a stone's throw from Helsinki Central Station. The dining options were limited and somewhat ordinary, but the traditional regional homemade products were a nice touch. The facilities were decent but with some room for improvement.

Rooms
8.0
My room was neat, warm, and cozy. Despite some differences in room sizes, the effort Carlton put into the room was noticeable.
Service
7.0
The staff at Carlton Hotel were exceptionally helpful, making up for any shortcomings. However, their presence was lacking at times even though they offered to carry luggage to the room.
Location
9.0
The hotel's location was quite good, just 200m from Helsinki Central Railway Station, making it very convenient for exploring the city center.
Dining
6.0
While the dining options were somewhat ordinary, the traditional regional homemade products added a nice touch to the experience.
Facilities
7.0
The facilities at Carlton Hotel were decent, providing the basic amenities needed for a comfortable stay. However, there is room for improvement to enhance the overall guest experience.
Leslie
United States, January  2024
7.0/10

The hotel is in a central location, near the city's main attractions and transportation hubs. The rooms could use some maintenance and are quite small without an elevator, which makes it challenging with luggage. However, service was attentive and accommodating to minor requests. Dining options are satisfactory with a variety of dishes. Overall, the hotel offers a convenient location but lacks some room amenities and space.

Rooms
5.0
The rooms seemed to have maintenance issues and were small without an elevator.
Service
8.0
The staff was attentive and accommodating to my minor requests.
Location
9.0
The location is central, making it easy to reach attractions and transportation hubs.
Dining
7.0
The dining options provided a variety of dishes but could be improved in some areas.
Facilities
6.0
The hotel offers basic facilities for a comfortable stay.
Ira
United States, January  2024
7.0/10

My stay at the hotel was a mix of positives and negatives. The rooms were a bit dated and worn out, and my room wasn't ready until later in the day. The backdoor being the only entrance after 10 pm was inconvenient, and the room size was very small. However, the service was incredibly helpful and friendly, and the staff made me feel welcome. The central location was a big plus for exploring the city, but the dining options were limited.

Rooms
5.0
The rooms were dated and looking worn out, and my room was very small.
Service
9.0
The service staff were so incredibly helpful and friendly, making my stay more comfortable.
Location
8.0
The hotel's location was very central, just a 5-minute walk to the railway station, which was convenient for exploring the city.
Dining
5.0
The dining experience lacked variety, especially for those not fond of cooked breakfasts.
Facilities
6.0
The hotel had a good downstairs area, providing some basic facilities but nothing extraordinary.
Anne
United States, December  2023
7.8/10

The hotel's location is superb, right in the city center, making it convenient to explore all the main streets and attractions on foot. The rooms, while quiet and rather spacious, lacked a view window, but overall, they met my expectations. The staff was very friendly and helpful, although they were occasionally absent for extended periods. The dining experience was decent, with basic options available, especially considering it was included in the price. The hotel's facilities were satisfactory, offering all necessary amenities for a comfortable stay.

Rooms
8.0
The rooms were quiet and rather spacious, meeting my expectations. The only downside was the lack of a view window, closed by a panel.
Service
7.0
The staff was friendly and helpful, but they were occasionally absent for extended periods.
Location
9.0
The hotel's location is superb, right in the city center, close to all the main streets and attractions.
Dining
7.0
The dining experience was decent, with basic options available, which was acceptable since it was included in the price.
Facilities
8.0
The hotel's facilities were satisfactory, providing all essential amenities for a comfortable stay.
convenient location
lack of view window
Walter
United States, November  2023
7.4/10

The hotel's location is fantastic, right in the city center with plenty of choices around and close to the train station. The rooms were small, but they met my expectations for Helsinki hotels. The service was friendly, and they were quite responsive to my minor requests. The dining experience was average, with limited options for breakfast. The hotel's facilities were good, but there were some maintenance issues affecting room availability.

Rooms
7.0
The rooms were small but met my expectations for other similar hotels I've tried in Helsinki.
Service
8.0
The staff was friendly and responsive to my minor requests.
Location
9.0
The location was fantastic, right in the city center with plenty of choices around and close to the train station.
Dining
6.0
The dining experience was only alright, with limited options for breakfast.
Facilities
7.0
The facilities were good, but there were some maintenance issues affecting room availability.
Jerry
United States, October  2023
8.2/10

The hotel offers traditional yet well-equipped rooms that are warm and comfortable, though lack of a lift may pose difficulty with luggage. The service is attentive and responsive to minor requests, making for a pleasant stay. Its excellent location near the railway station and key attractions is a standout feature, though some noise from the cafe/bar downstairs might be heard. The dining options are good, but a better selection of fruits would have been ideal.

Rooms
8.0
The rooms are very traditional but well-equipped, warm and comfortable, with a clean environment, comfortable bed, and pillows, along with a flat-screen TV.
Service
9.0
The service was very attentive, accommodating minor requests, and providing a pleasant experience.
Location
10.0
The hotel's location is excellent, just 2-3 minutes away from the railway station, giving easy access to various attractions and transportation options.
Dining
7.0
The dining experience is good, though an improved selection of fruits would enhance it further.
Facilities
7.0
The facilities are decent, though the lack of a lift may be inconvenient for guests with heavy luggage.
Ellen
United States, September  2023
8.0/10

Staying at this hotel was a mixed experience. The rooms were very spacious and felt like a second home, but they vary in size. The service was helpful, with the staff even refusing tips and providing parking on the pavement. The location is excellent, right at the heart of the city center with everything within walking distance. The dining options were ordinary, and the facilities were just okay.

Rooms
8.0
The rooms are very spacious and some feel like a second home, but they vary in size.
Service
9.0
The service was helpful, with staff refusing tips and assisting with parking on the pavement.
Location
10.0
The location is excellent, right at the heart of the city center with everything within walking distance.
Dining
6.0
The dining options were ordinary, lacking variety.
Facilities
7.0
The facilities were just okay.
Charles
United States, June  2023
7.8/10

The hotel's location is excellent, right in the heart of the city center and close to major transportation hubs. The rooms are comfortable with a nice bathroom but lack outside views, and the ventilation system can be noisy. The service was a bit mixed, with friendly professionals, but some lapses in communication. The dining options were decent, and the facilities offered are well-maintained.

Rooms
8.0
The rooms are comfortable, although lacking outside views and with some noise from the ventilation system.
Service
7.0
The staff is generally professional and friendly, though there were some communication issues.
Location
9.0
The hotel's location is great, being in the heart of the city center and near major transportation hubs.
Dining
7.0
The dining options were decent, providing enough choices for guests.
Facilities
8.0
The facilities are well-maintained and offer what guests need during their stay.
John
United States, June  2023
8.2/10

The hotel had warm, well-furnished rooms, albeit a bit dated, located towards a busy street. Despite the summer heat, the rooms were exceptionally clean and cozy. The service was friendly and helpful, with staff going out of their way to ensure a pleasant stay for my elderly mother and me. The central location, with easy access to the city center and attentive staff like Topias offering valuable tips, made Hotel Carlton a top choice for my future visits.

Rooms
8.0
The rooms felt a bit more dated but were very clean, warm, and well furnished.
Service
9.0
The service was really friendly and helpful, especially towards ensuring a comfortable stay for my elderly mum and me.
Location
9.0
The central location with easy access to the city center, along with helpful staff like Topias, made Hotel Carlton an excellent choice for exploring the city.
Dining
8.0
The dining experience was simple but very tasty, offering a good value for money.
Facilities
7.0
The facilities were satisfactory, offering a decent value for the price paid.
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Rooms and Guests2 Guests, 1 Room